1. What countries do you ship to?

  • Currently, we only ship within the USA.

2. Is shipping free for all orders?

  • Yes, we provide free shipping on all orders within the USA.

3. How long does it take for an order to be processed?

  • Orders are typically processed within 1-3 business days.

4. What is the estimated delivery time?

  • Estimated delivery time within the USA is 4-7 business days from the date of dispatch.

5. Do you offer international shipping?

  • At present, we only ship within the USA and do not offer international shipping.

6. What is your return policy?

  • We offer a 30-day free returns policy and a 14-day money-back guarantee. Items must be returned within the specified periods in their original condition for a full refund.

7. How can I initiate a return?

  • To start a return process or for any inquiries, please contact our support team at support@zabify.shop.

8. What payment methods do you accept?

  • We accept payments securely through Stripe.

9. Can I track my order?

  • Yes, once your order is dispatched, you will receive a tracking number via email to track your package.

10. What happens if an item is out of stock?

  • If an item is out of stock, we will notify you promptly and offer options for a replacement or a refund.

11. Do you provide warranties for your products?

  • Yes, all our products come with a standard manufacturer’s warranty. Specific warranty details can be found in the product description.

12. How can I contact customer support?