At ZUNIX, your satisfaction is our priority. We offer a straightforward and accommodating refund and returns policy to ensure your confidence in every purchase.
Free Returns within 30 Days
We understand that circumstances may change, and you may reconsider your purchase. Therefore, we offer a hassle-free 30-day return window from the date of delivery. If for any reason you’re not completely satisfied with your purchase within this period, you’re eligible to return it for a full refund.
14 Days Money-Back Guarantee
In addition to our 30-day return policy, we provide a 14-day money-back guarantee. If you decide to return your purchase within 14 days of delivery, we will issue a full refund, no questions asked.
Conditions for Returns:
- The item must be in its original condition, unopened, and with all packaging and accessories intact.
- Please ensure that the product is unused and in a resalable condition.
- Returns should be initiated within the specified return period.
How to Initiate a Return:
To initiate a return or for any inquiries regarding the return process, please contact our dedicated support team at support@zabify.shop. Our team will guide you through the return procedure and assist with any queries you may have.
Processing Refunds:
Upon receiving the returned item and confirming its eligibility for a refund, we will process the refund within a reasonable timeframe. Please note that the refund amount will be credited back using the original payment method.
Exclusions:
Certain products may have specific return restrictions or non-returnable items due to hygiene reasons or customization. Please refer to the product description or contact us for clarification on any such products.
Note: We reserve the right to refuse returns that do not meet the aforementioned conditions or that fall outside the specified return period.